Confidentiality Agreement

Privacy Policy

This Privacy Policy (Privacy Notice) explains the collection, processing, sharing with third parties, storage and security of your personal data and the rights you have in relation to these matters.

You can use our services in many different ways, including to search and share information, communicate with other users or create new content. During your use of our services, we want you to be clear about how we use your information and the ways in which you can protect your privacy.

Grand Alisa Hotel complies with “global privacy standards”. This Privacy Notice will apply to any applications and service offerings referred to in this Privacy Notice, including our website, regardless of your method of access or use, including mobile devices (collectively, the Services). By using our Services and/or creating an account, you agree to this Privacy Notice and our User Agreement and consent to our collection, use, sharing with third parties where necessary, retention and protection of your personal data as described in this Privacy Notice.

OUR CONFIDENTIALITY POLICY EXPLAINS THE FOLLOWING:

  • What is the scope of personal information?
  • Privacy standards and International Data transfer
  • Collection of personal data
  • How do we use this information?
  • Sharing Personal Information
  • How long do we keep your Personal Information?
  • How do we protect Personal Information?
  • Third Party Privacy Practices
  • How to access and update information, other options we offer
  • Your rights
  • Changes
  • The information we collect; It includes all kinds of personal information to identify the user directly or indirectly, such as the person’s name and surname, date of birth, home address, mobile and fixed telephone number, e-mail address, and will be briefly referred to as confidential information.
  • Grand Alisa Hotel undertakes to keep personal information strictly confidential, to regard this as a confidentiality obligation, to ensure and maintain confidentiality, to take the necessary measures and to take due care to prevent all or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party. Although Grand Alisa Hotel takes the necessary information security measures, Grand Alisa Hotel will not be liable for any damage to confidential information or disclosure to third parties as a result of attacks on the Website, Applications and system.
  • Grand Alisa Hotel may obtain information about users and their use of the Website and Applications by using a technical communication file (cookie). However, if users wish, they can change their browser settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.
  • Users can always update their membership/personal information and communication preferences by logging into the system. You can also submit your requests in this regard by contacting us via the contact information on the Website. Your request will be evaluated and implemented as soon as possible.
  • By visiting or using this Website and the Applications, each user shall be deemed to have accepted the provisions of this privacy policy.

WHAT IS THE SCOPE OF PERSONAL DATA

What is Personal Information?

Personal Information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by an identifier such as name, identification number, location information, online identifier or one or more factors specific to physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. The mental, economic, cultural or social identity of this natural person. We collect personal information from you when you use our Services.

Personal information that we automatically collect when you use our Services or that we save for an account with us

We collect information about your interaction with our Services, your advertising preferences and your communications with us. This is information we receive from the devices you use when you access our Services (including mobile devices). This information may include the following: Device ID or unique identifier, device type, advertising ID and unique device identifier. Location information, including location information from your mobile device. Note that most mobile devices allow you to control or disable the use of location services by any app on your mobile device through your device’s settings menu. Computer and connection information, such as statistics on your page views, traffic to and from sites, referral URL, advertising data, your IP address, browsing history and web log information.

Personal information we collect using cookies and similar technologies

We use cookies, web beacons, unique identifiers and similar technologies to collect information about the pages we display, the links you click and other actions you take while using our Services, including in our advertising or email content.

Personal information collected from other sources

We supplement the personal information we collect with information collected directly from third parties and add it to your account information. For example, as permitted by applicable national law, in an applicable jurisdiction, we collect and use publicly available demographic and other information of additional contact information, credit check information, and information from credit bureaus.

Social Media

We allow you to share information with social media sites or use social media sites to create your account or link your account to the relevant social media site. These social media sites may automatically provide access to certain personal information stored by you (for example, information about content viewed by you, content liked by you, and information about advertisements you have shown or clicked on, etc.). If you provide access to any site related to video content, you agree that we may share your video with videos displayed on third-party social media sites or display information about your video for at least two years or until you withdraw the authorization. You control the personal information you allow us to access through the privacy settings on the relevant social media site and the permissions you give us to access personal information held about you on the relevant social media site. By associating an account managed by a social media site with your account and authorizing us to access that information, we may collect, use and store information provided by those social media sites in accordance with this privacy statement. We may also use plugins or other technologies from various social media sites. If you click on a link provided through a social media plug, you voluntarily establish a connection with the relevant social media site. If you provide us with personal information about someone else, you should only do so with that person’s authorization. You must let them know how we collect, use, disclose and protect their personal information in accordance with our privacy notice.

PRIVACY STANDARDS AND INTERNATIONAL DATA TRANSFER

We have taken all appropriate security measures to ensure that your personal data is processed only for the purposes set out in this Privacy Notice. These safeguards include, for example, measures to prevent the transfer of your personal data to countries that may not provide an adequate level of data protection.

COLLECTION OF PERSONAL DATA

We collect, process and retain your personal data when you use our Services, create a user account, provide information in the relevant form to create a user account, update your account information or add information, engage in user-to-user conversations, chats or participate in dispute resolution or otherwise contact us in relation to our Services.

WE COLLECT INFORMATION USING THE FOLLOWING METHODS

  • The information you provide to us. (The user consents to the sharing of his/her shared information with all affiliates for the purposes of offering him/her special advantages, notification of all kinds of communication activities for sales, marketing and similar purposes). When you do so, we will ask you for your name, e-mail address, phone number or other personal information to store with your account.
  • Information we receive from your use of our Services.
  • Information at the time you visit our website.

HOW DO WE USE THE INFORMATION WE COLLECT?

How do we use your personal information?

We use the personal data we collect to provide and improve our Services, to provide a personalized experience on our site (in particular by recommending services and products you may like), to contact you regarding your account or our Services, to provide you with personalized advertising and marketing services, or to detect, prevent and investigate fraudulent or illegal activities, if any. We retain your personal data for as long as required by applicable legislation or as long as it is relevant to or necessary for our activities. In addition, we may retain personal data from closed accounts to comply with applicable legislation, prevent fraud, collect fees owed, resolve disputes, assist in investigations, enforce our User Agreement, and take other actions permitted or required by applicable legislation.

We use your personal information as may be necessary to fulfill a contract with you and provide our Services, comply with our legal obligation, protect your vital interest or as may be necessary in the public interest. This includes: Providing payment processing and account management, operating, measuring and improving our Services, keeping our Services secure and operational, customizing site content including items and services you may like in response to actions you take. Used to communicate with you regarding your account, troubleshoot problems with your account, resolve a dispute, collect fees owed or unpaid, or provide customer service.

When contacting you for the purposes set out above, we may reach you via email, telephone, SMS/text messages, postal mailings and mobile push notifications. When you contact us by telephone, to ensure efficiency, we may use automated or pre-recorded calls and text messages as authorized in our User Agreement and by applicable law. Message and data rates may apply. To provide you with other services that you disclose when we collect the information. We use general location information to provide location-based services (such as advertising, search results and other personalized content). Prevent, detect, mitigate and investigate fraud, security breaches or other prohibited or illegal activities.

Grand Alisa Hotel will be able to use personal information for profiling, statistical studies, advertising, promotion, marketing and other communication activities within its own organization and share it with third parties within your knowledge only for the purpose of carrying out these studies. We use the information we collect from all our services to provide, maintain, protect and improve our services, develop new services and protect both Grand Alisa Hotel and our users. We also use this information to provide you with customized content such as more relevant search results.

When you contact Grand Alisa Hotel, we keep a record of all your communications to help resolve any issues you may be facing. We may use your e-mail address to provide you with information about our services (for example, to notify you of changes or improvements to our services). We use information collected from cookies and other technologies, such as pixel tags, to enhance your user experience and improve the overall quality of our services. We will first ask your permission to use information for purposes other than those set out in this Privacy Policy.

You can set your browser to disable all cookies, including those associated with our services, or to indicate when a cookie is created by us. However, we strongly remind you that many of our services will not function properly if you disable cookies.

INFORMATION YOU SHARE

Many of our Services allow you to share information with other users. When you share information publicly, our Services offer different options for sharing and removing your content.

SHARING PERSONAL INFORMATION

We may share your personal data with third parties and companies. This sharing of personal data may be necessary for us to provide our Services and provide you with access to our Services, to comply with our legal obligations, to enforce our User Agreement, to ensure the completion of the exchange of products and/or services between users in accordance with the Zero Risk System, to provide our marketing and advertising activities, to prevent fraudulent or illegal activities related to our Services, to detect and minimize them and to investigate them properly.

HOW LONG DO WE KEEP PERSONAL INFORMATION?

We retain your personal information for as long as necessary to provide the Services you have requested or for other essential purposes, such as complying with our legal obligations, resolving disputes and enforcing our policies.

Specific retention periods for personal information are documented in our regional record retention schedules. How long we retain personal information can vary significantly depending on the context of the Services we provide and our legal obligations. The following factors typically affect retention periods:

How much personal information is required to provide our services? This includes things like maintaining and improving the performance of our products, keeping our systems secure and maintaining proper business and financial records. This is the general rule that underpins most of our data retention periods.

How much personal information is required to provide our services?

This includes things like maintaining and improving the performance of our products, keeping our systems secure and maintaining proper business and financial records. This is the general rule that underpins many of our data retention periods.

Is personal information sensitive?

If so, a shortened holding period is usually appropriate.

Have you given your consent for a longer storage period?

If so, we will protect your data with your consent.

Are we subject to a legal, contractual or similar obligation to store your personal information?

Examples may include mandatory data retention laws in applicable jurisdictions, government orders to protect data related to an investigation, or personal information retained for litigation purposes. When it is no longer necessary for us to retain your personal information, we will securely dispose of it in accordance with our data retention and deletion policies.

HOW DO WE PROTECT PERSONAL INFORMATION?

We protect your personal data by taking appropriate technical and administrative security measures to reduce the risks of loss, malicious use, unauthorized access to your personal data, unauthorized sharing or modification of your personal data

THIRD PARTY PRIVACY PRACTICES

This privacy notice addresses the use and handling of personal information we collect from you solely in connection with providing you with our Services. If you disclose your information to a third party or visit a third party website through a link from our Services, their privacy statements and practices will apply to the personal information you provide to them or they collect from you.

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

Each time you use our Services, we aim to give you access to your personal information. If this information is inaccurate, we will do our best to help you update or delete it quickly (unless we need to keep it for a valid business or legal purpose). When updating your personal information, we may ask you to verify your identity before we can fulfill your request.

We may deny requests that are unreasonably repetitive, require a disproportionate level of technical effort (e.g., developing a new system or significantly modifying existing usage), jeopardize the privacy of others, or are otherwise unduly burdensome (e.g., relating to information contained on backup systems).

Where we can provide the ability to access and correct information, we will do so free of charge, except where it requires a disproportionate level of effort. We try to manage our services in a way that protects them from accidental or malicious destruction. Therefore, after you delete your information from our services, we may not immediately delete the remaining copies from our active servers and may not remove that information from our backup systems.

INFORMATION WE SHARE

We do not share personal information with companies, organizations and individuals. Any of the following situations are exceptions to this rule

With your permission

We will share your personal information with companies, organizations or people outside of Rheyds if we have your permission to do so. We require your consent by signing up before sensitive personal information can be shared.

In cases related to domain administrators

  • It can display statistical information associated with your account, such as statistics about the apps you have installed.
  • Can change your account password.
  • We may suspend or terminate your access to your Account.
  • Access or retain information stored within your Account.
  • Access your account information to comply with applicable laws, regulations, legal process or applicable governmental requests.
  • Restrict your right to delete or edit information or privacy settings.

For external processing

We provide personal information to our affiliates or other trusted entities or persons to process personal information on our behalf based on and in accordance with the instructions in our Privacy Policy and other applicable privacy and security measures.

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In the event that personal information shared without the consent of the user is used or stolen in cases such as advertising, promotion, marketing, service provision, all responsibility belongs to the company in the 3rd party status.

Legal Reasons

We share personal information with companies, organizations or persons outside of Grand Alisa Hotel if we believe in good faith that access to, use, protection or disclosure of the information is reasonably necessary in the following circumstances:

  • Meet all applicable laws, regulations, legal proceedings or applicable governmental requests
  • Enforce the applicable Terms of Service, including investigating potential violations.
  • Detect, prevent or resolve fraud, security-related issues and technical problems
  • Grand Alisa Hotel to protect the rights, property or safety of our users or the public, as required or permitted by law.

Information Security

We work hard to protect Grand Alisa Hotel and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of the information we store. In particular:

  • We encrypt most of our services.
  • We review our information collection, storage and processing practices, including physical security measures, to protect against unauthorized access to systems.
  • We limit access to personal information to Rheyds employees, subcontractors and agents who need to know that information in order to process it for us, who are subject to strict contractual obligations of confidentiality, and who may be disciplined or have their agreements terminated if they fail to fulfill those obligations.

WHEN DOES THIS PRIVACY POLICY APPLY?

Our Privacy Policy applies to all services offered by Grand Alisa Hotel and its affiliates. Services that are not included in this Privacy Policy and have a separate privacy policy are excluded. Our Privacy Policy does not apply to services offered by other companies and individuals, including products or sites that may be shown to you in search results, sites that may include Grand Alisa Hotel services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations that advertise on our services and use cookies, pixel tags and other technologies to deliver relevant advertisements.

COMPLIANCE WITH AND COOPERATION WITH THE RULES OF REGULATORY AUTHORITIES

We regularly review compliance with our Privacy Policy. When we receive formal written complaints, we will contact the complainant to follow up on the situation. We work with the appropriate supervisory authorities, including local data protection authorities, to resolve any complaints about the transfer of personal data that we cannot resolve directly with our users.

YOUR RIGHTS

In addition to your rights under the Access section:

Within the scope of Law No. 6698 on the Protection of Personal Data, by applying to us, you will be able to learn whether personal data about you has been processed and if so, you can request information about it. Thus; In accordance with Article 11 of the Law No. 6698 on the Protection of Personal Data,

Learn whether your personal data is used in accordance with the purpose of processing; Learn to which third parties your personal data can be transferred domestically or abroad;

You may request correction of your incomplete or incorrectly processed personal data, deletion or destruction or anonymization of your personal data in case the reasons requiring processing disappear. You can also request that the correction, destruction and deletion made in this way be notified to third parties to whom your personal data has been transferred; You can exercise your right to object to your processed personal data and your right to compensation for damages in case you suffer damage.